Terms of Service
Last updated: June 27, 2026
These Terms of Service (“Terms”) govern your access to and use of the sbSlots appointment-scheduling service (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
sbSlots provides online tools that let businesses and individuals (“you,” the “Organizer”) publish a booking page or embeddable widget so their clients can schedule appointments, complete intake forms, receive reminders, and pay deposits or invoices through a connected Stripe account.
2. Accounts
- You must provide accurate information and keep it current.
- You are responsible for safeguarding your credentials and for all activity under your account.
- You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.
- Notify us promptly of any unauthorized use of your account.
3. Acceptable use
You agree not to:
- Use the Service for unlawful, fraudulent, or deceptive purposes;
- Upload or collect data you have no right to collect, or violate the privacy of your clients;
- Attempt to disrupt, reverse engineer, or gain unauthorized access to the Service or its infrastructure;
- Send spam or unlawful communications through the Service;
- Resell or sublicense the Service without our written permission.
As the Organizer, you are responsible for the content of your booking pages, your services, your pricing, and your relationship with your clients, including obtaining any consents required to collect their data through intake forms.
4. Payments & fees
- Subscription: paid plans are billed in advance on a recurring basis. Fees are stated at sign-up and may change with prior notice. Launch pricing is subject to change.
- Client payments: deposits and invoice payments collected from your clients are processed by Stripe and are subject to Stripe’s terms. You are responsible for connecting and maintaining your own Stripe account; sbSlots does not hold or disburse your funds.
- Taxes: you are responsible for any taxes associated with your use of the Service and with the services you sell to your clients.
- Refunds: except where required by law, subscription fees are non-refundable. Refunds to your clients are your responsibility, issued through Stripe.
5. Free plan & trials
We may offer a free plan or trial. We may modify or discontinue free offerings at any time. Features available on each plan are described on our pricing page and may change.
6. Your data
You retain ownership of the data you and your clients submit. You grant sbSlots a limited license to host and process that data solely to provide and improve the Service. Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.
7. Intellectual property
The Service, including its software, design, and branding, is owned by sbSlots and protected by intellectual-property laws. We grant you a non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, or create derivative works of the Service except as expressly permitted.
8. Third-party services
The Service integrates with third parties such as Stripe and email and hosting providers. Your use of those services is governed by their own terms and policies. We are not responsible for third-party services.
9. Availability
We work to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time. We may perform maintenance that temporarily limits availability.
10. Suspension & termination
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure for us, or for prolonged inactivity on a free account. On termination, your right to use the Service ends; certain provisions (such as payment obligations, disclaimers, and limitations of liability) survive.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, sbSlots WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to indemnify and hold sbSlots harmless from claims, damages, and expenses arising out of your use of the Service, your content, your services sold to clients, or your breach of these Terms.
14. Changes to these Terms
We may update these Terms from time to time. We will revise the “Last updated” date and, for material changes, take reasonable steps to notify you. Continued use of the Service after changes take effect constitutes acceptance.
15. Governing law
These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws rules, and subject to any mandatory consumer-protection laws of your place of residence.
16. Contact
Questions about these Terms can be sent to [email protected].